Store Policy

🛍️ Store Policy

Welcome to Mugsy's Creations – your go-to destination for beautifully crafted mugs and coffee cups. Please take a moment to review our store policies regarding shipping, returns, privacy, and more.

📦 Shipping Policy

All orders are processed within 1–3 business days (excluding weekends and holidays). We offer free shipping within the USA and Europe. Delivery times:

  • USA: Estimated within 7 business days after shipment.
  • Europe: Estimated within 15 business days after shipment.

For international orders, shipping times and costs may vary. You will receive tracking information via email once your order has been dispatched.

🔄 Return & Refund Policy

If you're not fully satisfied with your purchase, you may request a return or exchange within 14 days of receiving your item.

  • Items must be unused and in original packaging.
  • Buyer is responsible for return shipping costs.
  • Refunds will be processed within 5–7 business days after receiving the returned item.

🔐 Privacy Policy

We value your privacy. Any personal information you provide is used solely for order processing and communication. We do not sell or share your data with third parties. All transactions are secured using industry-standard encryption.

📜 Terms of Service

By placing an order with Mugsy's Creations, you agree to our store policies. We reserve the right to update these policies at any time. Please review them periodically.

📬 Contact Information

If you have any questions, feel free to reach out:

Last updated: July 12, 2025